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At your service
IntroductionHonest brochures and customer feedbackT-ratingsHotel awardsThomson reps and walking guides | |
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| Honesty and Customer Feedback |
Thomson believe in honesty and as well as trying to ensure accurate information throughout our brochures and websites, we publish the views of our recent customers - at the end of every holiday we ask our customers to complete a Customer Satisfaction Questionnaire, the results of which are then analysed by an independent market research company. These scores then feature in our brochure and allow you to see how resorts and accommodation have fared in our customers’ opinion. |
Your opinion Customers rating good/excellent in Summer 2006
| Holiday Overall |
100% |
| Accommodation |
100% |
| Location |
100% |
| Food |
100% |
Please note: If no scores are shown, this means that the resort or accommodation did not receive enough questionnaire responses for customers opinions to be accurately reflected, was new for 2006 and did not have a full season’s worth of responses at the time of going to press or is new for 2007. |
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